Aston Nagoya City Hotel

I like that the staff was very welcoming,as soon as you reach the hotel,i was welcome with their greeting as soon as i walked into the Hotel,the security was helpful as they helped to bring down the luggage and helped to open the door for me.The Services was prompt and any enquiries were answered. This is better than any 5 stars Hotel i have visited in Batam. This is my 3rd stay at Aston Nagoya City Hotel and will return to stay again if i visit Batam. A shout out to All the staff working there for a job well done and thank you for the comfortable stay there.

Among the best hotels in Batam. Spacious and clean rooms. Strategic location, full of fun and surrounded by many restaurants, cafes, 24-hour convenience stores, money changers, spa treatments, souvenir shops, entertainment centers, karaoke, supermarkets, shopping malls and others.

Relatively new hotel, rooms are clean. Designated parking area for inhouse guest is a blessing. Security round the clock to oversee your rented car parked there. They have an in house Spa which opens 24hrs apparently. No frills value for money hotel. Food court, massage shop, supermarket and even a sit-down durian shop just beside the hotel.

Reservation staff were attentive to my need of request on connecting rooms. The rooms are reasonably sized with comfortable beds. I didn’t set expectation on breakfast as I saw feedback saying spread was limited. To my surprise, the spread was good and pastry was fantastic. The staff were proactive and plates were cleaned away fast. Overall stay was pleasant :)

Beds and comforters were very comfortable and clean. The toilet had bidets as well, water heater and hair dryer were working perfectly fine. Do note that the toilet has been designed with no locks however! A/C was working good too. The staffs also tried their best to accommodate to requests. The hotel was located about a 10-15min walk from Nagoya mall, which works well for me since it isn't located too near to the hustle and bustle of the mall, yet its still within walking distance. Lots of eating places was also available just outside the hotel. Breakfast variety was average but good enough for a short stay. Found out that certain rooms were connecting rooms but I did not see this information anywhere on the website, so maybe anyone interested in this option can state it under request:)